General terms and conditions

1. Scope

For the use of this website as well as the business relations between Halluxus GmbH, 8444 Henggart, Switzerland| and its customers, the following General Terms and Conditions (GTC) apply in the version that is currently available and valid when calling up the website or ordering goods.
A customer is any natural or legal person who has a business relationship with Halluxus GmbH. The General Terms and Conditions, the Terms and Conditions of Delivery and Payment as well as the Privacy Policy may be amended from time to time. Halluxus GmbH asks you to read these provisions carefully each time you visit the website and place an order for goods.

These terms and conditions apply exclusively. Any terms and conditions that are contrary to, supplementary to or deviate from these GTC shall require the express written confirmation of Halluxus GmbH in order to be valid. By using this website or ordering goods, the customer confirms his full acceptance of these GTC, including the terms of delivery and payment.
Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.
The operator of this website is Halluxus GmbH, 8444 Henggart, Switzerland

2. Information on this website

Halluxus GmbhH, 8444 Henggart, Switzerland contains information about products and services. Price and product range changes as well as technical changes are reserved. All information on (product descriptions, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are to be understood as approximate values only and in particular do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. Halluxus GmbH makes every effort to ensure that all details and information on this website are correct, complete, up-to-date and clearly laid out, but Halluxus GmbH cannot guarantee this, either explicitly or implicitly.
All offers on this website are subject to change and are not to be understood as a binding offer.
Halluxus Gmbh, 8444 Henggart, Switzerland cannot guarantee that the products listed will be available at the time the order is placed. Therefore, all information regarding availability and delivery times is without guarantee and may change at any time without notice.

3. Prices

Unless otherwise stated, the prices quoted by include the statutory value-added tax. The prices are net in Swiss francs (CHF).
Any shipping costs are, where not otherwise provided for, charged additionally and are to be paid by the customer. Shipping costs are shown separately in the order process.
Technical changes, errors and misprints are reserved. In particular, Halluxus GmbH may make price changes at any time and without notice. The sales prices do not include consulting and support services.

4. Conclusion of contract

The offers on this website constitute a non-binding invitation to the customer to order products and/or services from By placing an order via this website including the acceptance of these GTC, the customer makes a legally binding offer to conclude a contract. Halluxus Gmbh, 8444 Henggart, Switzerland will then send an automatic “order confirmation” by email, which confirms that the offer of the customer has been received by Halluxus GmbH. Placed orders are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal.
The contract is concluded as soon as Halluxus GmbH sends a declaration of acceptance by email, in which the shipment of the ordered products or services is confirmed.

Orders will only be shipped after full payment has been received and if the goods are available. If it becomes apparent after the conclusion of the contract that the ordered goods cannot be delivered or cannot be delivered in full, Halluxus GmbH is entitled to withdraw from the entire contract or from a part of the contract. If the customer’s payment has already been received by Halluxus GmbH, the payment will be refunded to the customer. If no payment has been made yet, the customer will be released from the obligation to pay. Halluxus GmbH, 8444 Henggart, Switzerland is not obligated to make a replacement delivery in the event of a contract cancellation.

5. Payment options and retention of title Payment terms

The customer undertakes to pay with the payment options provided. The current payment options and the associated conditions are published under “Order process”. Halluxus GmbH 8444 Henggart, Switzerland reserves the right to exclude customers from individual payment options without giving reasons.
Products delivered to the customer remain the property of Halluxus GmbH until the purchase price has been paid in full. The customer grants Halluxus GmbH the right to have a retention of title entered in the retention of title register.

6. Delivery, duty to inspect, notice of defects and return

Deliveries are sent by mail or courier service to the address specified by the customer in the order. The invoice will be sent by email or by mail. With the shipment, benefit and risk are transferred to the customer, to the extent permitted by law.
If the delivery cannot be delivered or if the customer refuses to accept the delivery, Halluxus GmbH can cancel the contract after a notice of complaint by email to the customer and setting an appropriate deadline as well as charging the costs for the inconvenience.
The customer is obligated to inspect the delivered goods immediately upon receipt of the delivery and to report any defects for which Halluxus GmbH provides a warranty immediately in writing by letter or email to the address in the imprint
Returns to Halluxus GmbH, 8444 Henggart, Switzerland are at the expense and risk of the customer. The customer must send the goods in their original packaging, with a detailed description of the defects to the return address given by Halluxus GmbH in the imprint.

If the inspection by Halluxus GmbH shows that the goods have no detectable defects, the customer will be charged for the effort, the return or any disposal.

7. Right of withdrawal

You have the right to revoke this contract within seven days without giving any reason. The revocation period is seven days, starting from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must inform us Halluxus GmbH, 8444 Henggart, Switzerland , e-mail by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. A return of the delivered goods is only possible if the packaging and the product are unopened. Already opened or used goods can not be returned for hygienic reasons.

8. Warranty

The statutory warranty regulations of Switzerland apply.

9. Liability

Halluxus GmbH, 8444 Henggart, Switzerland excludes any liability, regardless of its legal basis, as well as claims for damages against Halluxus GmbH and any auxiliary persons and agents.
Halluxus GmbH, 8444 Henggart, Switzerland uses hyperlinks only for the simplified access of the customer to other web offers. Halluxus GmbH can neither know the content of these web offers in detail, nor assume liability or other responsibility for the content of these websites.

10. Data protection

Halluxus GmbH, 8444 Henggart, Switzerland may process and use the data recorded in the course of concluding the contract for the purpose of fulfilling the obligations arising from the purchase contract and for marketing purposes. The data necessary for the performance

Data may also be disclosed to commissioned service partners Post or other third parties.

11. Other provisions

Halluxus Gmbh, 8444 Henggart, Switzerland expressly reserves the right to change these GTC at any time and to put them into effect without notice.
In the event of any disputes, Swiss substantive law shall apply exclusively to the exclusion of conflict of laws rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.
The place of jurisdiction is Zurich insofar as the law does not provide for mandatory places of jurisdiction.

12. Discount promotion

The “NAME” coupon code discount promotion is valid under certain conditions. Please read the following conditions carefully to make sure you can use the discount promotion correctly:

  • The coupon code is only valid until June 30th 2023 and cannot be redeemed after the expiration date.
  • The coupon code is valid for Halluxus H2 and Halluxus H6 products.
  • The coupon code cannot be combined with other discounts or promotions unless specifically stated.
  • The coupon code can only be used once per person or order.
  • The voucher code cannot be redeemed for cash.

We reserve the right to change the terms of this discount promotion at any time or to end the discount promotion altogether. We are not liable for any loss or damage that may result from the use of this coupon code.

Please contact us if you have any further questions about the discount promotion or coupon code.

13. Contact

If you have any questions about these terms and conditions, please contact:
Version 12.10.2022
Halluxus GmbH, 8444 Henggart, Switzerland

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